![]() We may refuse a replacement if the canvas is deemed an accurate reproduction of the submitted photo. Any color quality-related issue must be submitted using our online Contact Form, and will be reviewed on a case-by-case basis. Please note that CanvasPeople cannot guarantee color reproduction or image quality from your photograph files. ![]() CanvasPeople reproduces color from your photograph file as closely as possible but cannot exactly match color and density because of limitations in the printing process, monitor calibration and image resolution requirements. Color Reproduction: Image colors may not appear the same on different computer monitors, compared to your camera, phone or tablet.Once you approve a photo, you are confirming that it appears exactly as you want it, and as a result, we cannot guarantee replacements or refunds if the canvas matches the preview that was approved when you placed your order. Our system will prompt you to check an approval box before you add the canvas to your cart. Please note that changing the canvas size will change the preview. Please be sure to preview and edit your image to appear correctly or upload a different photo. We provide an accurate preview showing how your photo will appear on the canvas and which parts will be wrapped around the sides and not visible on the front of the canvas. Canvas Wrapping: Upon uploading your photo, our system automatically crops your image, so it works with the proportions of the canvas size you’ve selected.Unfortunately, these are personalized items that cannot be refunded for reasons other than defects in materials or workmanship. All replacement requests must be submitted through our Contact Form. Please review the Details and Restrictions section below for handling of specific replacement issues. All requests to replace damaged canvases must be submitted within thirty (30) days of the date that the item is received. All requests for replacements must be submitted within thirty (30) days of the date that the item is received. We guarantee 100% satisfaction on our products. Once an order is in production it may not be possible to cancel an order, please contact our Support Team as soon as possible.ĬanvasPeople may, at our discretion, refuse to print photos that depict nudity or graphic content. At the discretion of CanvasPeople, you may be asked to provide a photo that clearly displays the damage, blemish or defect of the canvas you received.ĭue to our highly automated process, orders go immediately into production if they meet our image resolution requirements. If you’ve experienced an issue, we recommend you contact our Customer Service team as soon as your order arrives by clicking on submit a request. We give every order individualized attention, but despite our best efforts, we sometimes encounter situations where there are issues with an order. Our goal is to offer the finest personalized products available. Finally, we package it up and get it on its way to you! Will my photo colors appear different from my screen? We add hanging equipment to save you the trouble, then place your print into a cling-free clear bag for protection. ![]() This gives your photo a sense of depth that only a canvas can provide.Īll prints are finished with an environmentally-friendly protective coating that protects against moisture, abrasions, and whatever else you throw at it (although we don’t recommend throwing things at it). Your image wraps around the side of the canvas and is secured to the back. Like a more refined look? Add one of our modern and sleek floating frames for a more distinguished appearance on your walls.Įvery one of our canvases is meticulously gallery wrapped. Select from simple color adjustments to more advanced photo corrections that will bring your photo to life. Get Artistic! Feel free to put our team to work with artistic effects. What makes you happy? Pick an image that makes you smile and we'll turn it into a beautiful work of art.įind a size that best suits your image, then start planning the perfect wall to hang it on. When ordering on CanvasPeople website, there are five steps:
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